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Practices with Promise Success Story

Submitted By: Andrea Vizenor, DSN, Retail, Hospitality, and Tourism, CCC

Retail, Hospitality and Tourism Sector Hosts Industry Forum

  • Type of Practice: Industry Engagement
  • Type(s) of Users Served: Counselors/Supporting Staff to Student, Faculty/Teachers
  • Sector(s): Retail/Hospitality/Tourism
  • Momentum Point(s) & Leading Indicators : LI 6 (click here for description)
  • Regions Involved: North Bay, San Francisco/San Mateo, Silicon Valley
  • Colleges Involved: City College of San Francisco, Mission College, Santa Rosa Jr College, Skyline College
  • Other Organizations: 17 RHT Businesses; K-12 Schools In Attendance: Vallejo HS, Contra Costa County Office of Ed., San Francisco USD, South San Francisco HS, Mills HS, San Mateo UHSD, & Peninsula Alternative HS

The Challenge

With Retail, Hospitality and Tourism (RHT) being a “new” sector, one of its challenges is that there are limited regional platforms for educators to learn and hear first-hand from a diverse and large number of RHT sector specialists on a consistent and meaningful basis.

The Solution

The Retail, Hospitality and Tourism (RHT) sector invited industry partners to participate as panelists in a forum, called The Bay Region RHT Industry Forum, designed to provide RHT educators with valuable, relevant, and diverse information about how to best prepare the RHT workforce to meet modern RHT industry needs.

Following the forum, a white paper was produced to ensure that lessons learned from the forum, such as how to best advance RHT programs and train students, could be shared with stakeholders across the state.

The inaugural forum was held in May 2014. The RHT Sector hopes to host the forum annually.


The industry forum allowed RHT educators to hear directly from RHT leaders about information that is vital to the success of RHT educational programs. Attendees received up-to-date information around how to best prepare individuals for a successful career in the RHT industry. The forum also helped RHT Deputy Sector Navigators identify training/curriculum that can help address workforce training gaps in RHT.

The white paper produced following the forum was shared with panelists, faculty, high school partners, and other stakeholders across the state. Panelists were also provided a snapshot of how their contributions would be utilized in order to advance RHT programs and successfully prepare students for RHT careers.

The Data

17 RHT industry leaders participated as panelists at the industry forum, which was attended by high school teachers and community college faculty.

Supporting Information

Take a look at the white paper: ''RHT - Top Priorities for Education''

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Common Metrics

Leading Indicators

LI 1 Alignment of skillsets within a program (or set of courses) to a particular occupation and the needs of the labor market
LI 2 Regionalization of stackable certificates aligned with a particular occupation ladder
LI 3 Alignment of a certificate with state-, industry-, nationally-, and/or employer- recognized certification
LI 4 Creation of a credit certificate from non-credit certificate
LI 5 Curriculum articulation along a career or multi-career educational pathway
LI 6 Updating the skills of faculty, teachers, counselors, and/or “supporting staff to student” to reflect labor market needs
LI 7 Integration of small business creation and/or exporting modules into for-credit curriculum in other disciplines

Momentum Points

Middle School Cluster
MP 1Completed an individual career and skills awareness workshop in middle school that included a normed assessment process and was in a Doing What Matters priority or emerging sector
Transition from Middle School to High School
MP 2Completed a bridge program between middle school and high school and revised student career/education plan
MP 3Completed a student orientation and assessment program while in middle school or high school
High School Cluster
MP 4Completed one course in high school within a CTE pathway
MP 5Completed two or more courses in high school within a CTE pathway
MP 6Completed a CTE articulated course
MP 6aSuccessfully completed a CTE dual enrollment course or credit by exam, with receipt of transcripted credits
MP 7Completed a program in high school within a CTE pathway
Transition from High School to College Cluster
MP 8Completed a bridge program between high school and college in a CTE pathway
MP 9Completed college orientation and assessment as a first-time community college student who entered a community college CTE pathway
MP 10Transitioned from a high school CTE pathway to a similar community college CTE pathway
MP 11Transferred from a high school CTE pathway to a similar CSU, UC or private/independent university CTE pathway
MP 12Completed a counselor-approved college education plan, for first-time community college students who enter a CTE pathway
MP 13During high school, participated in an internship, work-based learning, mentoring, or job shadowing program in a CTE pathway
MP 14Percentage of community college students, who participated in a high school CTE pathway, whose first math or English course was below transfer-level
Community College Cluster
MP 15Completed two courses in the same CTE pathway
MP 16Retention rate between Fall and Spring within a CTE pathway
MP 17Completed a non-CCCCO-approved certificate within a CTE pathway
MP 18Completed a CCCCO-approved certificate within a CTE pathway
General Education and Transfer Progress Cluster
MP 19Completed a work readiness soft skills training program (either stand-alone or embedded) within a CTE pathway
MP 20Completed college level English and/or math, for students in a CTE pathway
MP 21Completed the CSU-GE or IGETC transfer track/certificate for students in a CTE pathway
MP 22Completed requirements in a CTE pathway, but did not receive a certificate or a degree
MP 23Completed an associate degree in a CTE major
MP 24Completed an associate degree in a major different from student’s college CTE pathway
MP 25Transferred from community college to a four-year university in the same CTE pathway
MP 26Transferred from community college to a four-year university in a major different from their CTE pathway
Community College Transition To Workforce Cluster
MP 27Participated in a college internship or workplace learning program within a CTE pathway
MP 28Attained a job placement in the same or similar field of study as CTE pathway
MP 29Acquired an industry-recognized, third-party credential
Workforce Progress Cluster
MP 30Attained a wage gain in a career in the same or similar CTE pathway
MP 31Attained wages equal to or greater than the median regional wage for that CTE pathway
MP 32Attained wages greater than the regional standard-of-living wage
MP 33Participated in incumbent worker training or contract education in a CTE pathway (for example training for layoff aversion, meeting heightened occupational credentialing requirement, transitioning employees whose occupations are being eliminated, or up-skilling existing employees)
MP 34Exception


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